Turn real-time shopper behavior and intent signals into personalized, omnichannel messages and journeys with Acoustic Connect, the only native, modern platform built for Intent-Driven Marketing across the entire lifecycle.
Track the entire shopper journey by capturing and unifying all browsing, product interest, and loyalty signals into a 360° profile. Automatically enrich anonymous visitors’ profiles with retroactive data and signals when they identify themselves. Build dynamic behavior-based segments to deliver experiences that reflect what shoppers want now, not what they wanted last week.
See and act on real-time shopper behavior and intent with a single workflow that unifies data activation, omnichannel journey design, content creation, and decisioning. Automatically trigger lifecycle interactions like cart abandonment recovery, replenishment reminders, and post-purchase journeys the moment interest appears, so every touchpoint meets the shopper’s needs.
Go beyond campaign-level analytics with product-level intelligence that shows what shoppers want and when they want it. Identify surging interest, declining performance, or emerging trends across your product catalog. Respond quickly to shifting demand by building a new segment with a single click and directing marketing efforts where they’ll have the greatest impact.
Learn how to strengthen retention using real-time shopper insights and personalized, right-time engagement.
Sync ecommerce data, including product catalogs, carts, orders, and shopper activity, to refine audience segmentation and omnichannel journeys.
Capture all shopper signals in one place and automatically enrich profiles with retroactive data once anonymous visitors identify themselves.
Target shoppers with segments based on intent analysis, life stage, fatigue levels, device preference, recent interactions, and shifting product interests.
Automate personalized messages and journeys across email, SMS, WhatsApp, and push — driven by a shopper’s signals and intent changes.
Analyze product-level activity across your catalog to surface interest spikes, identify low-performing items, and send messages aligned with shopper behavior.
Track KPIs in one real-time dashboard that reveals underperforming channels, high-impact segments, and areas to shift your attention for the greatest return.
of opt-ins with automated follow-ups
reduction in time spent sending weekly promotions
of online D2C revenue driven by CRM via Acoustic
