Audience data and segmentation
that adapt to the consumer lifecycle

Audience segmentation builder on a laptop screen, showing behavior-based rules like cart abandonment, product category, and in-market interest.

Lifecycle marketing depends on timing. Acoustic Connect lets you build real-time segments that evolve as consumer behaviors change, so you can adjust journeys, pacing, and offers while the opportunity is still open.

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Build complete, actionable consumer profiles in real time

Create a single, continuously enriched view of each consumer as behavior changes. Acoustic Connect automatically resolves identities and brings together engagement, first-party behavioral data, and product interactions into a real-time, 360° profile. Anonymous activity is captured early and applied once identity is known, so profiles stay accurate, without customer data platform (CDP) complexity.

Audience segmentation view showcasing behavior-based rules and attributes and audience size by channel.

Segment based on real-time consumer behavior, not static rules

Build and activate segments using real-time behavioral and intent signals. Target audiences with indicators like product interest shifts, fatigue index, in-market signals, and churn-risk attributes. Segments update automatically as behaviors change, allowing you to reach consumers at the right moment, intervene early when risk appears, and avoid missed opportunities caused by stale or incomplete data.

Journey workflow with cart abandonment triggers, conditional paths, and email and WhatsApp follow-up messages featuring travel content.

Build, adjust, and activate audiences in one workflow

Run lifecycle programs in a single, connected workflow. Narrow a segment mid-campaign when results dip, expand a high-performing audience as engagement accelerates, or move consumers between lifecycle paths as behavior evolves — without rebuilding campaigns from scratch or waiting on IT. Faster adjustments mean fewer bottlenecks and more time focused on improving performance.

Audience and segmentation features you’ll love

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No-code, drag-and-drop segmentation builder

Create precise, data-driven segments in minutes with self-service tools — no SQL, data stitching, or IT support required.

Real-time, 360° consumer profiles

Unify engagement, behavioral, and product data into a single, continuously enriched profile that updates as consumers interact with your brand.

Built-in behavior and intent attributes

Segment audiences using real-time indicators like product interest changes, fatigue, in-market signals, and churn-risk attributes.

Dynamic, real-time segments

Automatically refresh audience segments as consumer behavior changes, ensuring targeting reflects current intent, not outdated interactions.

Automated identity resolution

Unify consumer profiles across channels and identifiers automatically, without requiring IT involvement or complex data engineering.

Retroactive enrichment of anonymous behavior

Capture early browsing and engagement from anonymous visitors and apply it to known profiles once identity is revealed, eliminating blind spots in the journey.

Organize, manage, and ensure compliance with consumer consent preferences using structured consent groups built into your audience data.

Trusted by global brands sending billions of messages

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Level up your segmentation strategy with expert guidance

Segmentation is more than just organizing data — you need to build an effective strategy. With 20+ years of expertise, our professional services team helps you structure, optimize, and automate audience segmentation, ensuring your campaigns are always driven by real consumer behaviors.

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Audience structure design

Lay the groundwork for precise targeting with a refined audience data structure based on your business goals.

Multi-journey fast-track

Jumpstart your consumer engagement strategy with automated omnichannel journeys built and tested by our team. 

Managed services

Get continuous support, performance monitoring, and expert execution to keep your campaigns optimized throughout the year.

Turn data into next-level targeting

Explore best practices and tips for building more effective segments.

Most segments miss the moment

See how Acoustic Connect's real-time audience data helps you act on intent while it’s forming throughout the consumer lifecycle — not after it’s gone.