Guide customer decisions in real time with WhatsApp conversations

When customers are weighing their options, the right message at the right moment can make all the difference. With WhatsApp conversations, you can guide customers through these make-or-break moments by offering helpful, interactive content and answers to their questions, all in a channel they already trust and use daily.

Woman on her phone with a WhatsApp message about subscribing to a hand cream product with monthly and annual options.

Stage of the funnel

  • Consideration

Channel

  • WhatsApp

Industry

  • Media and entertainment
  • Retail and ecommerce
  • Travel and hospitality